DTMF Alarm Receiver

Contact ID and other DTMF alarm formats have been around for decades and will likely be with us well into the future of alarm monitoring

Due to the serious nature of our industry, we feel it is best to run alarm receivers with the maximum security available - within the alarm monitoring facility. Running virtual receivers in a Cloud environment is a great way to improve an overall monitoring solution but it should not be relied upon as a standalone system.

Our software based virtual receiver is able to decode and receive alarm signals in Contact ID, Ademco Fast and Ademco Express formats when an alarm panel at the client premises is connected to any make or model of VoIP adapter (ATA). Transmission can be either directly over the clients internet connection or over a third party VoIP network. Signals can be verified and repaired if necessary and then forwarded into your alarm automation software.

Signals can be written to a text file on a PC running MS Windows or to a table in a SQL Server database ready for detection and collection from your alarm automation software. Alternatively, events can be output via UDP or HTTP where supported. Our Automation Link software can be used in more traditional applications where it is necessary to connect to your automation software via serial or TCP.

Our Virtual Receiver software is flexible out of the box and can also be modified for custom applications. Please contact us to discuss your exact requirements and we will provide you with a solution that suits your alarm monitoring operation.