Whether you are an Alarm Dealer, Systems Integrator, Tech Company or Monitoring Center, IP Alarms can help you migrate your security and medical alarm systems away from PSTN landlines and into the future-proof world of IP. Alarm signal communication failures over telephone lines are increasing daily as Telco's switch to using IP networks and consumers migrate their phone service to VoIP. IP Alarms have developed several different technologies and solutions to overcome these issues and hopefully one of them will be suitable for your Company.
Startup Monitoring Companies
Use our alarm signaling and receiving technologies plus our web based platform as your entry point into the business of Alarm Monitoring. Use our Cloud based event monitoring application to display signals in an online Alarm Queue easily accessible by your operators from any web enabled device. Our web platform and Smart Phone app's are easily customized so you can promote your brand from the outset.
The Operator Alarm Queue section of our Platform allows your new start Alarm Monitoring Company to receive alarm signals via IP, GSM or PSTN and display them in a grid for your operators to handle from a web browser. Why outlay a large amount of capital up front for expensive alarm receivers and monitoring software when you can pay a small amount per call?
Quite simply, we can receive alarm signals on your behalf, place them into an Alarm Queue and make them available to any authorized member of your staff via the Internet. Focus on running your core business rather than worrying about alarm receivers, formats and transmission paths. IP Alarms help your new company get up and running with absolutely zero up-front investment. No alarm receiver or monitoring software required. We provide everything you need to start monitoring and servicing your own accounts.
Any Panel - Any Alarm Format - Any Central Station
Our IPtoPOTS solution works with any make or model of alarm panel. It can use any alarm format and allows alarm panels to reliably send signals into any Central Station with regular POTS based alarm receivers. It's also easy to switch to a different alarm receiver by simply changing the phone number the panel dials. It does not require any special setup in the Alarm receiving Center and allows alarm panels to send out signals over IP from sites where there is no phone line. Signals are put back onto a PSTN landline and a connection is made with the traditional analog alarm receiver at the monitoring company.
Software based Contact ID Reciever
Many claim to have solved the VoIP problem for the alarm monitoring industry, however, IP Alarms are the only company to have done so without a requirement for the installation of new equipment at the alarm panel. When you take into consideration the cost of new equipment plus the travel and installation costs of a site visit, this is a remarkable breakthrough for the Security Industry. Although the high cost of an equipment upgrade is the main cause of Customer attrition, it is not the only problem faced by Alarm Dealers. IP signaling presents a steep learning curve and it is both time consuming and costly to get alarm technicians up to speed on IP networking. Granted, there is much less of a learning curve associated with Cellular solutions but the cost implication of paying for a network utilized solely by the alarm system can often be restrictive. Any system upgrade is much more appealing to a Customer when you tell them they can use whatever POTS, VoIP or Cellular voice service they already have in place.
Alarm Monitoring Companies know the following situations all too well: When a Telco switches part of their network to IP without informing alarm monitoring subscribers it generally results in communication failures. When a subscriber migrates to VoIP without informing their Alarm Company, it generally results in communication failures. These failures occur because the alarm panel and alarm receiver at the Central Station are attempting to communicate over a modern day network using equipment and methods that were developed in the 1970's.
Our software based Contact ID alarm recievers employ a custom algorithm to increase the reliability of DTMF detection. Codecs, echo, silence, latency and every other problem associated with alarm signals and VoIP become irrelevant and Contact ID signals can be decoded reliably.