Temporary Instructions

The Temporary Instructions are different to the general notes you read prior to handling an event. As the name suggests, Temporary Instructions are only valid for a certain period of time and they are automatically deleted by the AlarmCloud Platform when they expire. All updates and deletions of data are logged into the database.

Temporary Notes

The general notes may advise you to always call Mr. Smith before taking any action, however, the Temporary Instructions may advise you that Mr. Smith is away on vacation until a certain date and that you should contact Mr. Jones instead. Temporary Instructions are meant to take priority over general notes and should be read carefully during the alarm handling process. If Temporary Instructions have been entered into the database by data entry staff, then they will always appear as the active tab on the Operator Action page so that your attention is drawn to them.